Frequently Asked Questions

We want to get your order to you as quickly as possible. At PFA, once your order is placed, it is dispatched either the same or next business day depending on the time your order was placed.
Depending on your location, delivery can be anytime from the next day to 10 days. (Can be a little longer in remote areas) โœˆ

For more Shipping info, Click Here

Send us a message via Facebook messenger, or the chat box on the bottom right stating your full name and we can update/send over a new password for your account ๐Ÿ‘

Here’s the feeding guide that’s on our packaging you can reference at any time

๐Ÿ‘‡ ย Size | Weight | Grams/Day ____________________________ ย 

Toy | < 5KG | < 100G

Small | 5 – 10KG | 80 – 130G

Medium | 10 – 25KG | 130 – 250G

Large | 25 – 50KG | 250 – 400G

Giant | > 50KG | > 400G ย 

You’ll find the guide for transitioning on the packaging. We recommend replacing a 1/4 of the normal feed with ours over the next 4 meals till it’s completely PFA! ๐Ÿ˜Š

Our food is recommended for Pups 6 months and over ๐Ÿ•

(This is the general recommendation, as Large-Breed Puppies that do the majority of their growth in their first 6 months need Large-Breed Puppy Specific Formulas)

Nutrition ๐ŸŽProtein: 30% (min) Fat: 16% (min) Fibre: 4% (max) Moisture: 10% (max) Salt: 1% (max) Omega 3: 0.5% Omega 6: 3.0% Calcium: 1.25% Phosphorus: 0.90% Energy: 3350 kcal

Ingredients ๐ŸŒฟAustralian Turkey Meal, Chicken Meal, Fish Meal, Potato, Peas, Chicken Fat (preserved with Mixed Tocopherols, a source of Vitamin E & Citric Acid), Hemp Oil, Carrot, Dried Kelp, Dried Egg Product, Coconut Oil, Calcium Carbonate, Apple, Alfalfa Meal, Beta Carotene, Blueberry, Carrot, Rosemary Plant Extract, Spinach, Vitamins(A, B1, B2, B3, B5, B6, B12, D3, E, K3, Biotin, Folic Acid, Niacin), Taurine, Minerals (Copper, Iron, Manganese)

Meal is the dry rendered product from a combination of clean chicken flesh and skin with or without accompanying bone, derived from whole carcasses of chicken, excluding feathers, entrails, heads and feet. Same goes for the Turkey and Fish ๐Ÿ™‚

Yes, it certainly is! ๐Ÿถ

10mm by 3mm, suitable for most Dog breeds! Can be we-down with water or easily crushed for those with few teeth/tiny mouths ๐Ÿพ

ย We are 100% online with FREE tracked shipping Aus-Wide! โœˆ

You can purchase our food by clicking the link below: ๐Ÿพ

You can order over the phone by callingย 1300 818 125ย ๐Ÿ“ž

At the moment we take payments trough Paypal and Regular Credit/Debit cards.

You can choose how much food and on what interval you want it delivered here ๐Ÿ‘‰ย Recurring Orders

No – Hemp Seed Oil is not to be confused with Cannabis or CBD oil (which are both illegal in Australia.) Hemp Seed Oil is rich in Omega 3 & 6 fatty acids with anti-inflammatory proeprties, and may assist in reducing itchiness, inflammation, anxiety and improve coat! ๐ŸŒฟ

It’s not uncommon for customers dogs to take some time to get used to PFA, being so natural with no fake flavours it is not always going to be a hit with every dog depending on what they’ve been fed in the past. Ensure you adhere to the feeding guide and stay patient ๐ŸŒฟย 

No problem. You will still be able to have the benefits and get your discount by applying the promo code on your next online order with us.

Yes, early 2020! It will also be free from any White Meats/Poultry and will still contain our Signature Australian Hemp Seed Oil! ๐ŸŒฟ

Send us a message via our Facebook Page, or click the Chat Box on the bottom right. ๐Ÿ’ฌ

A representative will then be in touch. ๐Ÿ—ฃ

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100% Australian Made & Owned
Right Here In Sydney, NSW.

Contact Info

1300 818 125


1300 818 125

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