Frequently Asked Questions
We want to get your order to you as quickly as possible. At PFA, once your order is placed, it is dispatched either the same or next business day depending on the time your order was placed.
Depending on your location, delivery can be anytime from the next day to 10 days. (Can be a little longer in remote areas) ✈
For more Shipping info, Click Here
Send us a message via Facebook messenger, or the chat box on the bottom right stating your full name and we can update/send over a new password for your account 👍
Please visit our Transitional Guide for more FAQ’s on our formula and how to transition your fur-baby onto PFA here: Transitional FAQ
The feeding guide is on our packaging which you can reference at any time. The amounts stated are per day, we recommend splitting the amount into 2 serves.
Our food is recommended for Pups 6 months and over 🐕
(This is the general recommendation, as large breed Puppies that do the majority of their growth in their first 6 months need large breed Puppy Specific Formulas)
We are 100% online and ship Aus-Wide! ✈
FREE shipping to NSW, VIC and QLD on orders over $100
You can purchase our food by clicking the link: PFA SHOP 🐾
You can order over the phone by calling 1300 818 125 📞
At the moment we take payments trough Paypal and Regular Credit/Debit cards.
You can choose the quantity and interval you would like here 👉 Recurring Orders
Psst… you have to be logged in to your PFA account!
No problem. You will still be able to have the benefits and get your discount by applying the promo code on your next online order with us.
Send us a message via our Facebook Page, or click the Chat Box on the bottom right. 💬
A representative will then be in touch. 🗣