Frequently Asked Questions

We want to get your order to you as quickly as possible. At PFA, once your order is placed, it is dispatched either the same or next business day depending on the time your order was placed.
Depending on your location, delivery can be anytime from the next day to 10 days. (Can be a little longer in remote areas) ✈

For more Shipping info, Click Here

Send us a message via Facebook messenger, or the chat box on the bottom right stating your full name and we can update/send over a new password for your account πŸ‘

Please visit our Transitional Guide for more FAQ’s on our formula and how to transition your fur-baby onto PFA here: Transitional FAQ

The feeding guide is on our packaging which you can reference at any time. The amounts stated are per day, we recommend splitting the amount into 2 serves.

Actually, compared to the majority of “quality” brands out there, we are cheaper! Please see the average costs below to feed per day and see for yourself 🐾

Our food is recommended for Pups 6 months and over πŸ•

(This is the general recommendation, as large breed Puppies that do the majority of their growth in their first 6 months need large breed Puppy Specific Formulas)

We are 100% online and ship Aus-Wide! ✈

FREE shipping to NSW, VIC and QLD on orders over $100

You can purchase our food by clicking the link: PFA SHOP 🐾

You can order over the phone by callingΒ 1300 818 125Β πŸ“ž

At the moment we take payments trough Paypal and Regular Credit/Debit cards.

You can choose the quantity and interval you would like here πŸ‘‰ Recurring Orders

Psst… you have to be logged in to your PFA account!

No problem. You will still be able to have the benefits and get your discount by applying the promo code on your next online order with us.

Send us a message via our Facebook Page, or click the Chat Box on the bottom right. πŸ’¬

A representative will then be in touch. πŸ—£


100% Australian Made & Owned
Right Here In Sydney, NSW.

Support Team

1300 818 125
[email protected]

© 2020 Pet Food Australia. All Rights Reserved.